Great buying experience. Vehicle was in "ready to deliver" condition. Paperwork was less than an hour from start to finish. My sales consultant Fatima took all the time we wanted on vehicle functions & showed us a few we did not know about. Great follow-up also. Will be our #1 Dealer of choice for Chevrolet vehicles.
Smiths repair shop did a phenomenal job repairing my Camaro. The customer service was also outstanding and I would highly recommend them to anyone who is in need of repairs.
I took my truck in for a service and all the people in the service area were polite and helpful. They answered my questions and let me know if they found anything else that needed attention. I will not take my vehicle anywhere else for its services.
Service writer Mike was extremely helpful and courteous. Service completed when promised. Vehicle was clean when picked up. Thanks
Super, did the work exactly as stated and didn't find any other problems......Work done ahead of when expected and had parts readily available.....Best service I have had any many, many months!......
Tom our salesman was great. Tom was easy to talk and and not pushy at all. He was able to give us a ballpark number without running our credit. Honestly was not planning on buying a vehicle that day but they were able to give us a good deal.
Love this dealership they always go above and beyond for service. I’ll buy every car from this dealer just for the service department.
Very friendly customer service every time I come in. The oil changes take a while, but there are TVs in the waiting room so it’s not too bad.
Great Service! I enjoyed doing business with them and got a beautiful new truck.
Great experience for a first time buyer with Smith Chevrolet! Customer service was excellent. Thanks to Eva for helping us out in picking out our family vehicle!!!
Was able to get my car in for service at a convenient time and it was completed in a timely manner. Everyone was courteous and friendly and answered all my questions.
It was a great experience, staff was very friendly and attentive, service writer was very informative, and explained stele by step evasions to my car
Great Job. All staff members were courteous and professional. Work was done in a timely manner. I only wish it wasn't so expensive.
Fatima was very supportive, especially about tech issues, I was able to get the vehicle I wanted with no hassles. This is the 5th Cadillac purchased from Smith!
Easy experience. The sales person showed up early knowing we were driving from far away.
My truck came a day before promised and salesperson Cesar was very helpful and great. Overall good experience with this dealership. I like to do business locally!
Everything was done quick and was cheaper than I expected. Got me in first in morning and out just over an hour. Thank you sir
Easy process. Tried to work with us to get best deal. Answered questions. Looking forward to working with them in the future for maintenance and other items needed.
Smith Chevrolet has the vest service department hands down!!! They are professional, courteous and go the extra mile for each and every customer.
Very fast! Answered all my questions. Service people were very friendly. They also asked if I had any other questions. The place was very clean.
Took my truck in for service and tires, kudos to parts department for getting me quality tires at reasonable rate, alignment technician my truck has never held the road so well and service advisor Mike Cedarlind for making it all happen in a timely fashion. You did it again, great job!
fatima was a very nice girl she was so patient and good. she answer all my questions. everything was done fast at the end i was happy
Sales team was prompt, professional and courteous. This is the second car I have bought here and I will be back in the future. I highly recommend Smith Chevrolet.
Very pleased with the customer service. Employees looked out for my best interest. Ive had my car did 10 years employees made it easy for me to find a great fit for my commuting needs. Very professional.
Everyone is very helpful and they are always looking out for our best interest. We have always recommended this dealership to our friends and family.
Service writer Mike was very professional and helpful.
Very quick, friendly and professional. Also feel I can call or go by if I run into something I don’t understand!! This is my 2nd Cadillac from the dealership and definitely will not be my last!!
My salesman name was Tom. Tom was very nice. I felt at ease with him. He was not pushy which i appreciated. He was also genuine and honest...good guy all around. Thank you Tom for your exceptional service!
Great customer service! Staff was outgoing and helpful! Made buying a new car easy! The care I continue to receive after my purchase has been outstanding!
I found the truck I was looking for online, made an appointment for the same day and was able to make my purchase within hours. The staff were all friendly and helpful. They assisted me with getting the best deal I could.
Cesar was very helpful helping us find our new Camry, would do business with him again. We decided on the sports model, even though in our 60’s we still feel like young ‘uns.
Gerardo was awesome sales rep I would recommend him to friends and family members very professional and friendly staff Gerardo was very good at reviewing truck
Very knowledgeable and friendly dealership staff. Took care of my vehicle's issue promptly. Would recommend for any vehicle service needs to family and friends.
Great experience. This was the 3rd vehicle purchased from Smith Chevrolet and have always had a great results. Like the lifetime power warranty. Probably will use Smith again.
This is probably the 5th Cadillac we have purchased from Smith Chevrolet Cadillac. The staff is excellent. No pressure; transparent pricing. Great! The extra time they spent briefing us on all the new features was greatly appreciated.
Gabriel was a gentleman and made the experience a joy He was prepared and really kind and patient. He followed up with a thank you for purchasing a week later. He is exemplary and made the process easy I would return and buy my next vehicle their in a heartbeat.
Very friendly staff. No pressure. Easiest purchase I ever made. I am very confident that my new vehicle will be taken care of. Thank you!
Service writer Mike was extremely helpful. Service was completed ahead of expectations.
I would like to thank you for my beautiful car!! I also would like to thank Gerardo and the lady that did our paper work!! THey were very nice and very quick to help us!!! thanks again!!!
Great mechanics (including the adjustable seats), quiet, enjoyable ride. We are looking forward to discovering even more things to love about our new Chevy Equinox.
Didn't buy my brand new Chevy truck from them as I live in Southern California but when my dealer forgot to install a part that was causing the system to shut down Mike and his team jumped in and saved the day to get me back on the road to a family emergency. Class acts!
We are so happy we chose Smith Chevrolet! Larry and his team are extremely professional and helped my husband and I select a great car that will grow with our family for many years. We will be using Smith Chevrolet again, in the future. Thank you Smith Chevrolet!
Easiest vehicle purchase I have ever had, nothing hidden. Gave me good price on the truck, and a fair amount for my trade in, Great
We worked with Gabriel to purchase our new vehicle . Gabriel is professional and knowledgeable about the vehicle we were interested in. I liked that every process of purchasing a car went smooth without any problems.
I was in the market for a crew cab pickup, stopped by Smith Chevrolet Cadillac to look around. I found a truck with all the options I wanted but not the right color. Salesperson Gerardo quickly found one at another dealer and had it brought in within a day. I ended up purchasing the truck, great overall buying experience, during delivery he thoroughly explained every option the vehicle was equipped with. Sales manager Ramiro and Fatima made the purchase process go smoothly. Would certainly recommend Smith Chevrolet Cadillac for a new/pre-owned vehicle purchase.
Very responsive quoting for fleet vehicles. I would like to see a little more communication on delivery and build times after a P.O. has been issued.
The staff were all very courteous and patient, and respectful. They answered all questions and dealt with the insurance companies without bothering me about technicalities. Always called me to keep me updated on progress for repairs, etc. Made sure the best parts were used.
Great place and great people. Very friendly and accommodating!
Its all in the people ( Eva, Fatima ) Friendly, no pressure, and answered all my questions. Bent over backwards to get me what i wanted. Thanks
Found problem, ordered part and installed as promised. Everyone was treated with respect, masks, social distancing, and quick communications. Would recommend to anyone needing services Smith provides. Thanks
Everyone made us feel welcome and were eager to answer all our questions but did not pressure us to make an immediate decision. They allowed the car to be inspected by our personal mechanic.
Jacob was wonderful answer out of his way to get my vehicle completed so that it was ready when I needed it to be. He was friendly and very professional!
Smith's Chevrolet is very service oriented...Everyone is friendly and works very hard to make one's experience very positive.
Recently took my 2017 Cad. XT5 to Smith Chev/Cad. for routine service. Used the ph. app. for next avail. opening. Waited on site for the service to be completed. From beginning to end, an exceptional experience. Signage was everywhere indicating the Covid safety precautions that were to be followed by customers and staff. And they WERE followed!! Service and sales staff were super diligent; waiting room and sales area were avail. if needed to make waiting customers feel safe w/physical distance. Masks were avail. if custs. didn't have their own, and employees were making routine passes disinfecting anything ...
Our experience with Smith Chevrolet Cadillac was a very good experience. There were many positives with Cesar and his work ethic. The only negative was the time frame to retrieve the pickup. It was a four-week wait and with that extended time, we lost a discount. The overall purchase was still a great buy. We are pleased with our pickup and our experience with Smith Chevrolet.
Always easy to work with, have bought many vehicles from them, work and personal
Great fast and courteous customer experience, my truck had some body damage and was repaired flawlessly, paint was matched perfectly and when I picked up my vehicle it was detailed in and out
Superior service and kept me in the loop for the vehicle I was searching for. Got it in no time and exactly what I wanted. Gabriel was great to work with.
Did a good job with the current coronavirus pandemic. Everyone was social distancing and wearing masks.
I had a great experience purchasing my new Chevy. Everyone was so helpful and friendly, this was actually my second purchase here over the years.
It was a lot faster then I thought. They said I could be there all afternoon for what needed to be done. I was out of there in an hour or hour and a half. Thank You !
Darryl went above and beyond to make sure I was infirm on what was going on with my car at all times. Thank you again
Chevrolet in Turlock did a great job helping me fix my car. Thank you so much for your kindness and willingness to work with me!
Service is always done in a timely manner by friendly competent people.
My wife picked up a nail in a tire and was losing air. The team at Smith Cadillac were great and able to take care of my wife's car immediately. Great people. Great service. Our 5th Cadillac from Smith Cadillac.
Our new Silverado Purchase was pleasant, efficient and just what we expected.
I went in for oil change and tire rotation. Service is always great. He did tell me about a recall for seat belt in back seat. He had to order the part and would give me a call within a week. I still have not received a call and it has been almost 2 weeks.
I had a very good experience. I would definitely come back to buy another car later on.
Had the best customer service Gerardo who is very knowledgeable about his trucks made me feel like family and got me in the truck that I wanted at the payment that I want it I would highly recommend it to friends and family
They had my car in and out faster than they estimated! That's always a good thing! Very friendly and provided me with a car to take home while they had mine!
I recently traded my Cruze for an Equinox. Fatima Zavala helped make my experience go smoothly. She is knowledgeable and can give sound advice about what to do. This is my second time buying a car with Fatima as the salesperson and I was very happy with my purchase!
Mike has always been courteous and professional. He is always upbeat and willing to go the extra mile to meet our needs. Very product knowledgeable
The customer service was Exceptional. I was able to drop off my vehicle while taking the shuttle service to my workplace which was extremely convenient.
Overall I am pleased with the service I received on my 2019 Camaro.
Very helpful with what we were looking for. Explained everything to me and where not pushey let me take my time in looking for what i was looking for
This is our first new vehicle and Manny was a joy to work with! He was quick, friendly, and very resourceful. We will be recommending our friends to you!
Excellent service the sell rep spoke our language and answer all our questions and helped us understand the process I recommend this place have great people
We Purchased an SUV from SMITH and we had an awesome car buying experience! Gerardo was a great salesman not pushy, he was very informative and helpful and patient with us! Definitely recommend purchasing a vehicle from Smith and talk to Gerardo for all your car buying needs!
This is the second time I have bought a vehicle and both times have been easy, friendly, and a good deal. We enjoyed working with the young lady who helped us.
Everything was really great except the wait time. I had an appointment but still had to wait for a solid hour after my appointment time for them to get to my vehicle. I cannot remember how long I was waiting in all because I stopped keeping track once I had reached around an hour and 45 minutes in the waiting room and heard a lady on the phone saying she had been waiting for over two hours. At that point, I remember calling my mother who was watching my children and letting her know that I would be late picking the ...
I always take my Cadillac to Smith Cadllac. Easy to schedule an appointment. Checking was fast and efficient. They kept me informed on the status of my repairs. I had a unusual problem with the hybrid system. They went the extra mile trying to get it solved. Contacted Tech support and lots of testing. Great people.
I love when I come here they make me feel like family.
Great customer service, nice respectful sales folks.
Service people highly trained on their brand of auto. Price was higher than I would have liked but you have to pay for quality work and warranty.
Great people work with , this is 3rd car we purchase from , I would recommend my seals man to all the customers, awesome experience, has a knowledge of sealing
The sales team was great, honest, genuine and caring. They worked diligently to get what I wanted. The service team has been equally as great. They kept me in the loop and very considerate. I highly recommend Smith Chevrolet.
Extremely and completely satisfied! Very professional and informative. I recommend them to everyone I know. There’s a reason Smith Chevrolet has been around for so long!
The entire sales team was friendly and knowledgeable. It was a stress-free experience!
Awesome friendly sales team I would definitely purchase another new car here.
Are sales person Caesar was great made buying are new truck very easy.. very happy with how everything went with the purchase of are new vehicle
Service writer Mike and crew were very knowledgeable and professional. Vehicle was taken care of and delivered when promised. Multi-point inspection was reviewed as was the work completed.
I always take my car to Smith Chevrolet Cadillac for service. They are easy to schedule and give great service.
I have given Turlock Smith Chevy a five stare because all the staff was walking around with all smiles great actuando bery nice. I took in my 2018 Silverado to get service and Michael and margarita were not only very nice but answered all my questions in a friendly manner.
Michael Montez's customer service was fantastic. He was very knowledgeable and courteous.
They were just great. Allen was always helpful and made the experience so wonderful
My experience was pleasant and successful. The people were nice and the location was close to home. I would recommend it to friends and family.
Customer service was exceptional. Detailed follow up after purchase was very helpful I will buy fleet cars for my business as well. I will recommend to others as well.
Professional and courteous service. The features of the vehicle I purchased were explained to me. The entire process was very pleasant and moved at a good pace.
I feel like the price is very fair and the quality or work is excellent.
I came in to have some warranty work completed and Mike from Cadillac Service went out of his way to make sure all my needs as a customer were taken care of. I will return to do business with this service department and I highly recommend them to anyone.
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